Service and Payment Policy

At Blue Sky Property Services, we strive to provide high-quality professional cleaning services while treating every property with care and respect. By scheduling or approving service, the customer agrees to the following policies:

Payment

Payment is due upon completion of the agreed-upon work unless other payment arrangements have been approved in writing before service begins.

For larger commercial projects or recurring services, payment terms may be established separately in writing.

Accepted payment methods will be discussed prior to or upon completion of service. Late payments may be subject to additional fees or collection efforts.

Estimates and Additional Work

Estimates are based on the visible conditions and scope of work at the time of inspection. Additional charges may apply if unforeseen conditions, excessive buildup, additional areas, difficult access, or services outside the original scope are discovered.

Any significant additional work or charges will be discussed with the customer whenever reasonably possible before proceeding.

Window Cleaning

While every effort is made to clean windows safely and professionally, Blue Sky Property Services is not responsible for:

• Pre-existing scratches, cracks, chips, broken seals, damaged screens, loose frames, or defective glass.
• Glass that becomes damaged due to pre-existing conditions, including weakened, brittle, improperly installed, or defective glass.
• Damage caused by deteriorated window frames, seals, screens, caulking, or surrounding materials.
• Water intrusion resulting from pre-existing failed seals, damaged caulking, improperly installed windows, or other existing defects.

The customer is responsible for informing us of any known damaged or fragile windows before service begins.

Pressure Washing and Soft Washing

Pressure washing and soft washing involve the use of water, pressure, cleaning solutions, and specialized equipment. While we take reasonable precautions, Blue Sky Property Services is not responsible for damage resulting from:

• Pre-existing damage, deterioration, cracks, loose paint, failing stucco, deteriorated wood, loose siding, or defective surfaces.
• Paint removal, discoloration, oxidation, or surface damage caused by existing deterioration or improper previous installation.
• Water intrusion through damaged seals, windows, doors, vents, electrical fixtures, or other openings.
• Damage to improperly secured or deteriorated fixtures, decorations, landscaping, or property components.
• Existing stains, rust, oil, oxidation, mineral deposits, paint, or other conditions that cannot be completely removed without risking damage to the surface.

Some stains and discoloration may be permanent and cannot be guaranteed to be completely removed.

Solar Panel Cleaning

Blue Sky Property Services uses reasonable care when cleaning solar panels. However, we are not responsible for:

• Pre-existing cracks, chips, scratches, defects, loose components, or damaged panels.
• Damage caused by defective, improperly installed, aged, or deteriorated solar equipment.
• Electrical or system malfunctions unrelated to our cleaning services.
• Loss of power production caused by existing equipment issues, weather conditions, shading, or other factors outside our control.

The customer is responsible for informing us of any known issues with the solar system before service begins.

Property Preparation

Customers are responsible for removing or securing fragile, valuable, or personal items from areas being serviced.

Blue Sky Property Services is not responsible for damage to items left in the work area that were not reasonably protected or disclosed before service.

Customers should also ensure reasonable access to water, electrical outlets when needed, gates, windows, solar panels, and other areas included in the service.

Pets and Children

For everyone's safety, pets should be secured and children should remain away from the work area while services are being performed.

Weather and Scheduling

Services may be postponed or rescheduled due to rain, high winds, extreme temperatures, unsafe conditions, or other circumstances that could affect safety or service quality.

Satisfaction

We want our customers to be satisfied with our work. Any concerns regarding completed services should be communicated as soon as possible so we have an opportunity to review and address the issue.

Limitation of Liability

Blue Sky Property Services will take reasonable care while performing services. However, we are not responsible for pre-existing conditions, hidden defects, normal wear and deterioration, improperly installed materials, or damage resulting from conditions outside our control.

The customer agrees to inspect the property and communicate any concerns regarding the completed work promptly.

By scheduling, approving, or allowing Blue Sky Property Services to perform services, the customer acknowledges that they have read and agree to these policies.

Effective August 28, 2026.